Cancel any time
Cancel from Billing in your dashboard whenever you like. Your plan stays active until the end of the period you already paid for, and you will not be charged again.
Your first 14 days
If Foyer is not right for your business, email cullin@foyerkit.com within 14 days of your first payment and we will refund it in full, monthly or yearly.
After that
- Monthly plans: we do not refund partial months.
- Yearly plans: after the first 14 days, we do not refund the rest of the year, but you keep Foyer until the year ends.
- Plan changes: when you switch plans or billing periods, Stripe charges or credits the difference for the rest of the period automatically.
- Done-for-you setup: once we have started the work, the setup fee is not refundable.
Mistakes
If we charged you by mistake, for example twice, we refund the extra charge. Email cullin@foyerkit.com with the date and amount.
How refunds arrive
Refunds go back to the card you paid with, through Stripe. They usually show within 5 to 10 business days, depending on your bank.
Payments from your clients
This policy covers what you pay Foyer. Refunds of your clients’ deposits and bookings are handled by your business through Square, under your own cancellation policy.